LEGAL

Privacy Policy

Last updated: May 6, 2026

1. Introduction

Sex and Fear ("we," "our," or "us") operates the website sexnfear.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We are committed to protecting your privacy and ensuring transparency about how we handle your data. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information You Provide

  • Account & Order Information: Name, email address, billing address, shipping address, phone number, and payment information (processed via Stripe, never stored on our servers).
  • Communication: Information you provide when contacting us via email, contact form, or customer support.
  • Newsletter Subscription: Email address and subscription preferences (managed via Brevo).
  • Customer Support: Any information you share when requesting assistance or reporting issues.

2.2 Automatically Collected Information

  • Analytics Data: Page views, clicks, time spent on site, referral source, device type, browser, operating system (collected via Google Analytics 4 with consent-based tracking).
  • Cookies: We use a cookie consent banner to track whether you have accepted analytics. No tracking cookies are set without your explicit consent.
  • Log Data: IP address, timestamps, URLs accessed (standard web server logs).

2.3 Information from Third Parties

  • Stripe: Payment processing and order confirmation data.
  • Supabase: User authentication and order storage.

3. How We Use Your Information

  • Order Processing: Fulfilling your orders, processing payments, and sending order confirmations via Brevo.
  • Customer Support: Responding to inquiries and providing assistance.
  • Newsletter: Sending promotional emails and updates about new drops (only if you opt in).
  • Analytics: Understanding user behavior to improve site performance and user experience.
  • Compliance: Complying with legal obligations and enforcing our terms.
  • Marketing: With your consent, we may contact you about products, services, and updates that may interest you.

4. Data Sharing & Third Parties

4.1 Service Providers

We share your information with trusted service providers who process it on our behalf:

  • Stripe: Payment processing (PCI-DSS compliant). Stripe never sees your full credit card details.
  • Brevo: Transactional emails (order confirmations, shipping updates) and newsletter management.
  • Supabase: Database hosting and user authentication (GDPR-compliant with EU data centers).
  • Google Analytics 4: Analytics and user behavior tracking (anonymized, consent-based).
  • Vercel: Website hosting and CDN services (US-based, compliant with data transfer agreements).

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or court order. We will notify you of such requests unless legally prohibited.

4.3 Business Transfers

If Sex and Fear is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction.

5. International Data Transfers

Our servers are hosted in the EU (Supabase) and US (Vercel). By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We implement appropriate safeguards including Standard Contractual Clauses (SCCs) to protect your data.

6. Data Retention

  • Order Data: Retained for 7 years for tax and accounting purposes (Italian law requirement).
  • Customer Support Records: Retained for 3 years.
  • Newsletter Subscribers: Retained until you unsubscribe.
  • Analytics Data: Retained for 14 months (Google Analytics default).
  • Cookies: Consent stored for 12 months.

7. Your Privacy Rights

7.1 GDPR Rights (EU Residents)

If you are an EU resident, you have the following rights:

  • Right of Access: You can request a copy of your personal data.
  • Right of Rectification: You can correct inaccurate or incomplete data.
  • Right of Erasure: You can request deletion of your data (with some exceptions).
  • Right of Restriction: You can limit how we use your data.
  • Right of Portability: You can receive your data in a structured, portable format.
  • Right of Objection: You can object to certain processing activities.
  • Right to Withdraw Consent: You can withdraw consent at any time (without affecting past processing).

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information is collected and used.
  • Delete personal information collected from you.
  • Opt-out of the sale or sharing of your personal information.
  • Non-discrimination for exercising your rights.

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at support@sexnfear.com with:

  • Your name and email address
  • Specific request (access, deletion, correction, portability, etc.)
  • Any additional relevant information

We will respond to verified requests within 30 days (or as required by law). We may request additional information to verify your identity.

8. Cookie Policy & Consent

8.1 Consent Banner

When you visit our Site, a cookie consent banner appears. Your choice is stored in your browser's localStorage as "cookie_consent."

8.2 Analytics Cookies

Google Analytics 4 is loaded only after you accept analytics. It uses first-party cookies and Google's privacy-respecting data collection methods:

  • No personally identifying information is sent to Google Analytics.
  • IP addresses are anonymized.
  • Consent Mode is enabled (collects only non-personalized data until full consent).
  • You can opt out by clearing your cookies or using browser privacy tools.

8.3 Essential Cookies

We do not use essential cookies beyond the consent banner. Stripe and other services may set their own cookies; see their privacy policies for details.

8.4 Withdrawing Consent

You can clear the "cookie_consent" item from localStorage in your browser DevTools (F12 → Application → LocalStorage → Remove) to see the consent banner again.

9. Security

We implement industry-standard security measures to protect your data:

  • HTTPS encryption for all data in transit.
  • Secure servers and firewalls.
  • Limited access to personal information (employees only when necessary).
  • Payment data is never stored on our servers (processed via Stripe).

While we strive to protect your information, no method of transmission over the internet is 100% secure. We are not responsible for unauthorized access due to factors beyond our control.

10. Children's Privacy

Our Site is not intended for individuals under 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will delete it immediately. Please contact us if you believe a child's data has been collected.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our Site and updating the "Last updated" date. Your continued use of the Site constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

  • Email: support@sexnfear.com
  • Data Protection Inquiry: privacy@sexnfear.com

We will respond to all inquiries within 30 days.

13. Data Protection Authority

If you believe we have violated your privacy rights and we have not resolved your concern, you have the right to lodge a complaint with your local data protection authority (e.g., Garante per la Protezione dei Dati Personali in Italy).